This document is an electronic record in terms of Information Technology Act, 2000 and rules there under. This electronic record is generated by a computer system and does not require any physical or digital signatures.

In these Terms, references to “you”, “User” shall mean the end user accessing the Website, its contents and using the Services offered through the Website. “Primary Vendor” mean independent third party service providers; primary goods vendor; primary ticket issuer or primary package producer. “My Novelty Shop”, “we”, “us” and “our” shall mean My Novelty Shop and its affiliates.

We provide goods and services through our website or via cell phone -collectively shall be the “website”.

‘Acceptance’ shall mean your affirmative action in clicking on the ‘prceed button’ as provided on the registration page or clicking on ‘Pay Now’ button while transacting or such other actions that implies your acceptance.

By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.


When you use any of the services provided by us through the Website, You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into the following Terms. We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is Your responsibility to check these Terms of Use periodically for changes.


Use of the My Novelty Shop Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the My Novelty Shop Website. If you are a minor i.e. under the age of 18 years, you shall not register as a member of the My Novelty Shop and shall not transact or use My Novelty Shop website. As a minor if you wish to use or transact on My Novelty Shop, such use or transaction may be made by your legal guardian or parents who have registered as users of the My Novelty Shop. My Novelty Shop reserves the right to terminate your membership and refuse to provide you with access to the My Novelty Shop if it is brought to My Novelty Shop’s notice or if it is discovered that you are under the age of 18 years.


Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, products and Srvices may change at My Novelty Shop’s discretion.


You are responsible for paying all fees associated with the use of the Website and you agree to bear any and all applicable taxes, charges, cesses etc. levied thereon.

Pricing/Typographical error-

If My Novelty Shop comes across any difference in pricing resulting from typographic errors w.r.t pricing or product information, My Novelty Shop shall have the right to rectify the same or cancel the order(s) and refund monies, if any, collected from You within 10-15 business days of such corrective action taken. The mode of refund will be the same as at the time of placing the order. Cash on Delivery order refunds will be done by cheque.

Return Policy –

My Novelty Shop has a simple return policy under which you can return a product received in a damaged or defective condition. In case of categories like Apparel and Footwear, the return policy is also applicable if the product does not fit you due to a size mismatch.

My Novelty Shop has a 48 hours return policy which means that you can request a return within 48 hours of receiving the product by you.

Returns not accepted if:
1) Request for return is made after 48 hours of receiving the product by you
2) Product is used or is not in its original condition. The product should not be washed or ironed.
3) Products are returned without its original packaging, freebies or accessories.
4) Product was damaged after use/opening.
5) Incidental damage due to malfunctioning of the product.
6) Any consumable item which has been used or installed.
7) Product with tampered or missing serial number/IMEI number/UPC number.
8) Missing manufacturer tag especially in case of apparel and footwear.
9) Any damage/defect which is not covered under the manufacturer’s warranty.

Requesting for a return is very simple; within 48 hours of receiving a product, you can request a return via email at or over phone at our 24×7 customer care number 9930360861.

Note: Replacement is subject to availability of stock with our Business Partner. In case a replacement cannot be made by us, we will initiate a full refund.

Refund Policy –

We do not offer refunds or exchanges of goods and services purchased on our website or via cell phone (collectively the “website”). In addition, goods or services purchased through us will be subject to a non-refundable service charge.

You hereby expressly agree and acknowledge that all refunds for the purchases made on My Novelty Shop shall be governed by the refund policy of the Primary vendor and in the event the Primary vendor chooses to refund the amounts to the customers through My Novelty Shop, You, acknowledge that My Novelty Shop acts merely as a facilitator for such refunds and shall have no claims towards My Novelty Shop.

To request a refund, simply contact us with your purchase details within 2 days of your purchase. Please include your order number (sent to you via email after ordering) and optionally tell us why you’re requesting a refund – we take customer feedback very seriously and use it to constantly improve our products and quality of service.


Title and risk of loss for all products ordered by you shall pass on to you upon My Novelty Shop’s shipment to the shipping carrier.

For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 15 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. My Novelty Shop is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 15 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. My Novelty Shop is in no way responsible for any damage to the order while in transit to the buyer.

The delivery fee is calculated separately when a customer orders different products. Please check your bill for shipping charges details.


While availing any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you out of the decline due to:
1. lack of authorization for any transaction/s,
2. or exceeding the preset limit mutually agreed by you and between your “Bank/s”,
3. or any payment issues arising out of the transaction,
4. or decline of transaction for any other reason/s.

Before shipping / delivering your order to you, we may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to our users.

Exactness Not Guaranteed-

My Novelty Shop hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user. The quality of any products, Services, information, or other material purchased or obtained by you through the Website may not meet your expectations. Alterations to certain aspects of your order such as the merchandise brand, size, color etc.may be required due to limitations caused by availability of product difference in size charts of respective brands etc. In this instance you agree that My Novelty Shop will send an approval request via the email address which you submitted when placing your order. If you do not agree with the requested change you retain the right to reject the requested product change by replying to it within 10 days of it being sent to you. My Novelty Shop may re-request that you accept a product alteration one additional time if an alternative method to send your merchandise is available. If you reject this 2nd request your order will be cancelled and you will be fully refunded via your initial method of payment,subject to deduction of taxes paid & handling/courier/shipment charges, if any.

External links-

External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.

Electronic Communications-

When you visit the Website, talk to our customer care or send e-mail(s) to us, you are communicating with us electronically or telephonically. You consent to receive communications from us electronically or telephonically. We can communicate with you by e-mail, telephone, or by posting notices on the Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically or telephonically satisfy any legal requirement that such communications be in writing.

Objectionable Material-

You understand that by using this Website or any services provided on the Website, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Website and any service at your sole risk and that to the fullest extent permitted under applicable law, My Novelty and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.

Permitted Use-

The Service is for your personal and non-commercial use. Unless otherwise agreed to in writing by My Novelty Shop, you agree that you will not use the Service or duplicate, download, publish, modify or otherwise distribute or use any material included in the Service for any purpose, except to review the information included in the Service, to subscribe to programs included in the Service, or other products offered by My Novelty Shop for your personal use. You also agree that you will not link to any page on the Service other than My Novelty Shop’s home page (for example, “deep linking”), without My Novelty Shop’s prior written consent, such consent being given at My Novelty Shop’s sole discretion. You may not circumvent any mechanisms for preventing the unauthorized reproduction or distribution of the Services.

Use of the Service or the materials or content contained in the Service for any purpose not set forth in these Terms of Use is strictly prohibited. You may not use any technologies to violate these Terms of Use.

Certain Services, such as sites where you can upload and download files, may include usage guidelines and rules that will supplement these Terms of Use, which you agree will be binding on you when you use those Services.

You expressly agree that any information provided on My Novelty Shop shall be used by you at your risk. You are advised to hereby make proper enquiries and use the information provided on My Novelty Shop.

You may not use the Website for any of the following purposes:
1. Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
2. Transmitting material that encourages conduct that constitutes a criminal offence results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
3. Gaining unauthorized access to other computer systems.
4. Interfering with any other person’s use or enjoyment of the Website.
5. Breaching any applicable laws.
6. Interfering or disrupting networks or websites connected to My Novelty
7. Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

You Agree and Confirm-
1. That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by My Novelty for redelivery shall be claimed from you.
2. That you will use the services provided by Website, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Website and transacting on the Website.
3. You will provide authentic and true information in all instances where such information is requested of you. Website reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), Website has the right in its sole discretion to reject the registration and debar you from using the Services of Website and / or other affiliated Websites without prior intimation whatsoever.
4. That you are accessing the services available on this Website and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Website.
5. That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.
6. That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item’s description.

Privacy Policy-

Your use of the products and Services provided by this Site is governed by the My Novelty Shop’s Privacy Policy. Please review Privacy Policy.

Copyright & Trademark-

The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of My Novelty Shop. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of My Novelty Shop. Access to this Website does not authorize anyone to use any name, logo or mark in any manner. References on this Website to any names, marks, products or services of third parties or hypertext links to third party Websites or information are provided solely as a convenience to you and do not in any way constitute or imply Website endorsement, sponsorship or recommendation of the third party, information, product or service.

My Novelty Shop and its primary vendors; suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Website. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of the Website or any third party’s intellectual property rights. All rights, including copyright, in this Website are owned by or licensed to My Novelty Shop. Any use of this Website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of My Novelty Shop. You may not modify, distribute or re-post anything on this Website for any purpose.

My Novelty Shop is not responsible for the content of any third party websites and does not make any representations regarding the content or accuracy of material on such websites. If you decide to link to any such third party Websites, you do so entirely at your own risk. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Website (collectively, the “Contents”) are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Website or any related software. All software used on this Website is the property of My Novelty or its suppliers and protected by Indian and international copyright laws. The Contents and software on this Website may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Website is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by My Novelty Shop, one of its affiliates or by third parties who have licensed their materials to the Website and are protected by Indian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Website is the exclusive property of My Novelty Shop and is also protected by Indian and international copyright laws.

Disclaimer Of Warranties/Limitation Of Liability-

My Novelty Shop has endeavoured to ensure that all the information on the Website is correct, but My Novelty Shop neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shall My Novelty Shop be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the Services; (b) unauthorized access to or alteration of the user’s transmissions or data; (c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Service. Neither shall My Novelty Shop be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, My Novelty Shop shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond My Novelty Shop’s control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.

Through this website you are able to link to other websites which are not under the control of My Novelty Shop. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly.


You will indemnify and hold harmless My Novelty Shop and its representatives, agents, affiliates, directors, officers, employees, managers and shareholders (the “Indemnified Parties”), and at My Novelty Shop’s option defend the Indemnified Parties, from and against any damage, loss, cost or expense (including without limitation, legal fees and costs) incurred in connection with any third-party claim, demand, proceeding or action (“Claim”) brought against any of the Indemnified Parties arising out of your use of the Service or any alleged breach by you of any provision of these Terms of Use. If you are obligated to indemnify My Novelty Shop, My Novelty Shop may, in its sole and absolute discretion, control the defense and disposition (including its possible settlement) of any Claim at your sole cost and expense. Without limitation of the foregoing, you will not settle, compromise or in any other manner dispose of any Claim without the written consent of My Novelty Shop. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.


If any dispute arises between you and My Novelty Shop during your use of the Website or thereafter, in connection with the validity, interpretation, implementation or alleged breach of any provision of the terms, or the documents incorporates by reference, the dispute shall be referred to a sole Arbitrator who shall be an independent and neutral third party identified by My Novelty Shop. The place of arbitration shall be Mumbai.

Modification of Terms & Conditions of Service-

My Novelty Shop may at any time modify the Terms & Conditions of Use of the Website without any prior notification to you. You can access the latest version of the terms at any given time on the Website. You should regularly review the Terms & Conditions on the Website. In the event the modified Terms is not acceptable to you, you should discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this Website.

My Novelty Shop

Borivali West, Mumbai-400103.